It's not exactly as sexy as a superhero origin story, but the founding of Tock does involve problem solving. Nick Kokonas was trying to solve Alinea's costly no-show problem and the...
How did restaurants do in 2024?This week’s episode of the Restaurant Business podcast A Deeper Dive is all about the Technomic Top 500 Chain Restaurant Report.Kevin Schimpf, senior director of...
AI has been more of a buzzword than a business-changing reality in the hospitality industry. This is largely due to the fragmented systems used to manage different core processes. Disconnected...
Photo Credit: Cloudbeds SAN DIEGO, California—Cloudbeds announced the launch of Cloudbeds Labs, a dedicated innovation hub that was created to accelerate the industry’s transition to AI-driven operations. The new division...
While nearly one in ten respondents to a survey of more than 2,000 US diners conducted by Revenue Management Solutions (RMS) have used or are using GLP-1, it hasn't slowed their restaurant-going behavior. One...
From AI-powered reservation systems to contactless payment solutions, technology continues to shape how restaurants are run. Getting to grips with these emerging restaurant technology trends can elevate your spot as...
Photos courtesy of the brands.Every menu category is seeing innovation action this week. Downsized chicken sliders are making their debut, along with an oversized smashburger. Pizzas and sandwiches are getting...
Over the past two months, the U.S. economic outlook has degraded meaningfully and moved into a period of heightened uncertainty. That heightened uncertainty is primarily driven by the current administration’s...
WASHINGTON, D.C.—American Hotel & Lodging Association (AHLA) President & CEO Rosanna Maietta issued the following statement applauding Congress for passing the budget resolution. “We commend Speaker Mike Johnson and Senate Majority...
Despite economic concerns, diners consistently demonstrate a commitment to supporting restaurants, according to TouchBistro's 2025 American Diner Trends Report. “This enduring customer loyalty drives the restaurant industry forward, creating clear opportunities for...
