Group business is top of mind for hoteliers in 2024, with research finding that hoteliers are prioritizing ways to strengthen customer relationships, improve outreach with new and repeat business, and...
Restaurant owners launch with a lot of optimism but rarely with enough capital. And the reason is almost always the same: business plan projections were based on what they want...
The Diners’ Choice program recognizes top-rated restaurants based on authentic feedback from OpenTable diners after they have dined and experienced the restaurant’s hospitality.Each month, OpenTable compiles this diner feedback to...
Wingstop will debut a pop-up House of Flavor in Paris during the Olympics. | Mockup courtesy: Wingstop.Paris is known as one of the world’s great culinary capitals. Beginning Saturday, it...
PEMBROKE PINES, FL – July 24, 2024 ComOps, a leading customer experience (CX) and professional service solutions provider today announced a new collaboration with Infor, the industry cloud company. This...
Introduction In an era where data breaches and financial fraud are increasingly common, the hospitality industry faces a critical challenge: ensuring secure payments processing while providing a seamless guest experience....
COVID created challenges for many hotel companies, but some operators managed to turn those challenges into opportunities. One such company is Waterford, Connecticut-based Waterford Hotel Group, which spearheaded the recently...
Imagine your wait staff getting your restaurant ready for the day when the heat index outside exceeds 100 degrees. The temperature is so oppressive that employees immediately crank up all...
Insomnia Cookies is being sold to two private equity groups. | Photo: ShutterstockKrispy Kreme has sold a majority stake in Insomnia Cookies to a pair of private-equity groups in a...
McLean, VA – Following 30 years of executive leadership for the Hospitality Sales and Marketing Association International (HSMAI) Americas, HSMAI Foundation and HSMAI Global, the organization is announcing the retirement...
