After a whirlwind of economic impacts in the past three years, restaurant operators are feeling more optimistic about the future — and current forecasts support this newfound perspective. The National...
Empathy might not be part of your restaurant’s training program—yet. But knowing how to teach empathy can make a serious impact on your staff, customers, and the bottom line. This...
Cava narrowed its loss in the first quarter and is approaching profitability.|Photo: Shutterstock.The parent of the Cava Mediterranean chain raised close to $318 million with its initial public offering on...
Toronto - IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, today announced the opening of two new hotels in British Columbia – Holiday Inn Express &...
Once a niche travel market, sustainable travel is on the minds of more travelers today. Over eighty percent say that sustainable travel is important to them! How can hotels make...
As far back as 2010, revenue management guru Sherri Kimes of Cornell University foresaw the rise of total revenue management within the hospitality industry. This, however, remained a distant dream...
Early on a sunny Sunday morning, the air is thick with humidity and the servers are reeling from consecutive busy services. As families flood out of a nearby church and...
Couriers working with third-party apps would have their pay rise to $19.96 in 2025. / Photo: ShutterstockNew York City has set a minimum wage for the delivery drivers affiliated with...
Tune in to The Turndown Ever wonder what keeps hoteliers up at night? Or what helps them sleep easy? In “The Turndown,” host Sébastien Leitner of Cloudbeds chats with hospitality...
Moving into the next phase of its evolution following last year’s merger with Marshall Hotels & Resorts, TPG Hotels & Resorts recently tapped industry veteran Ben Perelmuter to oversee day-to-day...
