The Interactive Customer Service Association announced winners of the 2023 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina.ICX Association Executive Director Alicia Lavay, left, and Cherryh...
A common misconception for consumer brands is that the marketing process ends at the point of purchase. Instead, smart brands recognize that a customer’s lifetime value—or the net profit that you’ll...
Weaving AI into eCommerce Tech Stack7 min read Reading Time: 6 minutes In the ever-evolving world of eCommerce, integrating artificial intelligence into your technology stack is akin to unlocking a...
Fashion retailer rue21 has a new chief information officer. The company has named Scott Saeger, previously of GNC, to the role. Saeger, who RIS named an industry Influential in 2021 for...
Securing product placement in movies and TV shows is a complex endeavor that involves close collaboration with many different people, such as producers, directors, prop masters, set directors, stylists, make-up...
Listen to the article 2 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Parent company A.K.A. Brands is opening its first Princess Polly...
Provided by PayMore.Sept. 8, 2023Electronics retailer PayMore has seen double-digit deals this year and a 400% increase in units over the last nine months. The retailer expects to surpass 250...
Retail sales growth in the United States is currently gradually decelerating, which can be attributed to three key factors: The substantial savings that households accumulated during the 2020–2021 lockdowns and...
Every savvy retailer knows reducing risk is as important as growing sales. But what shields your business from unexpected mishaps while you focus on online sales and in-store foot traffic?...
See through Computer Vision4 min read Reading Time: 3 minutes AI owes it big time to 2012. That year, for the first time, a deep learning neural network won the...
