Defensive selling is a sales approach typically driven by a sales associate's anxiety and the assumption that a customer will only make a purchase if the salesperson is proactive to...
Grocery Shopping: Now with a dash of Data and AI3 min read Reading Time: 2 minutes When Kirk Ball started predicting the future of retail operations at Giant Eagle, Inc,...
In a recent survey commissioned by Walmart, 97% of respondents spend time on administrative or operational tasks each day, limiting their ability to devote that time to the growth and expansion of...
In the fast-paced and competitive landscape of today’s market, emerging brands are constantly seeking ways to gain exposure and propel their growth. One effective avenue for achieving this is through...
Listen to the article 4 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Kitchenware and culinary retailer Sur La Table plans to grow...
ChatGPT, while incredibly powerful, has been shown to have a number of fundamental flaws when put in customer-facing situations.It is a near universal truth the future of customer services lies...
Back-to-school shopping means peak selling season for many retail store owners. It’s the time of year when students of all ages get ready for a new year, and retailers of...
Every business starts with an idea, a passion, and then a name. The name must draw wary customers in and establish the company's identity and purpose. It is a high...
The story behind the digital transformation of a 94 year old legacy retailer; PICARD5 min read Reading Time: 4 minutes PICARD was founded back in 1928 and the brand has...
The legendary retailer John Wanamaker was once asked what he thought about advertising. “Half the money I spend on advertising is wasted; the trouble is I don’t know which half.”...
