The American Customer Satisfaction Index (ACSI) has released the rankings of America’s favorite fast-food chains for 2023. This ranking system developed by the ACSI is unique, focusing on customer experience...
Webinar Date: Tuesday, Dec. 5, 2023, at 11 a.m. ETAs we look ahead to another year in retail, it’s important to separate overhyped buzz terms from key emerging trends and...
Listen to the article 5 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Walmart’s third-quarter global revenue rose to $160.8 billion, up 5.2%...
Image: Adobe Stock.Nov. 16, 2023Booths, a U.K. grocery chain, has decided to replace its self-checkout kiosks with human cashiers in all but two of its 28 stores, bucking a trend...
If you’re like me, you’ve wished you could hit Ctrl-F in real life to find your glasses or keys. Thanks to new tools in retail tech, we’re not too far...
For some retailers, acquiring new customers is easy. The hard part can be delivering on promises—like having enough inventory to sell. Carry too little inventory and you risk turning away...
To celebrate the release of the long-awaited sequel to the 1997 feature film “Good Burger,” Arby’s has debuted a meal honoring the movie and a series of related merchandise. Fans...
Amazon is known for its impressive delivery capabilities. From its famed Prime next-day service to experiments with drone and robot technologies to state-of-the-art, regionalized fulfillment centers, the retail giant is always at the forefront of...
Welcome back to the enthralling world of CPG Marketing Magic! In the first three columns, we delved into the captivating realms of CPG branding and packaging. In this month’s column, we’re...
Listen to the article 4 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Purple’s third-quarter net revenue decreased 2% year over year to...
