The Future of Hotel Operations
Introduction The hospitality industry is evolving rapidly, with technology playing a significant role in transforming guest services. Among the many innovations, chatbots have emerged as a valuable tool for hotels...
Hospitality
Country Club Communities vs. HOAs: Understanding the Key Differences
There are many differences in the operation of a country club community compared to those of a homeowners association. Choosing where to live can significantly impact your lifestyle. Understanding the...
Hotel Companies Leverage Technology to Combat Cybercrime
Social engineering, AI advancements, and new tech streaming devices are among the top hospitality trends that have made hotels more susceptible than ever to cyberattacks, according to industry insiders. Nevertheless,...
The Connection Between Used Cooking Oil and Climate Change | Modern Restaurant Management
In the heart of every restaurant’s bustling kitchen lies an unexpected treasure: used cooking oil. Every crunchy french fry, mozzarella stick, and piece of crispy chicken generates cooking oil. But this oil’s...
Restaurant Management Training Guide
Even talented staff can struggle to handle the daily demands of overseeing a busy restaurant without proper guidance. That’s why having a solid restaurant management training program is so important...
Uber Eats users can now create ‘best of’ restaurant lists
Users will be able to share the lists they create. | Photo: ShutterstockFoodies can now create lists of their favorite restaurants on Uber Eats and share them in the app. The...
Stop Pitching, Start Connecting: Social Selling Secrets for Hotel Vendors
Cold calls? Dead. E-blasts? Hope prospects like SPAM. Traditional networking events? Losing their edge. It’s time for a reality check—old-school sales tactics for hospitality vendors are outdated and ineffective. If...
Boosting Hotel Efficiency with Cloud-Based Technology
Introduction The hospitality industry has experienced a significant shift in recent years due to advancements in technology. Among the most impactful of these is the rise of cloud technology. Cloud-based...
PM Hotel Group President Joseph Bojanowski on His Path
LODGING spoke with PM Hotel Group President Joe Bojanowski on a Friday afternoon, as he was wrapping up the past week and planning for the next one before taking off...
How Interchange Fees Are Reshaping the Restaurant Industry’s Bottom Line | How Interchange Fees Are Reshaping the Restaurant Industry’s Bottom Line | Modern Restaurant Management
In the modern dining landscape, where convenience and customer experience are paramount, restaurants increasingly rely on electronic payment systems to facilitate transactions. However, behind the scenes, interchange fees play a...
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