Seattle authorities said customers were misled to believe proceeds went exclusively to one part of the staff. | Photo: ShutterstockThe five-unit Skillet diner chain in Seattle has agreed to pay...
A recent study by Regional Research Reports concluded that in 2022, the global Hotel Revenue Management Systems (RMS) market was valued at millions of USD and was projected to reach...
In the digital age, data reigns supreme, and within the hospitality industry, guest data holds immense value. It unlocks personalized experiences, targeted marketing campaigns, and ultimately, increased revenue. However, with...
Whether you are trying to maintain a high level of service or turn around a poor bottom line, hotel employee training is crucial to running a successful property. Effective hotel...
WILLISTON, Vermont—Maine Course Hospitality Group announced the groundbreaking of a new TownePlace Suites by Marriott in Williston, Vermont, a submarket of the greater Burlington area. This venture is a result...
Saturdays represent more than 25 percent of weekly sales., according to a new OnPrem Insights report by Union that provides insights on the make-it-or-break-it night of the week to help operators maximize drink...
Randy Garutti is retiring after leading Shake Shack for most of its history. | Photo courtesy of Shake ShackRandy Garutti, who guided Shake Shack from its early days as a...
Are you struggling with outdated hotel management methods that leave guests unimpressed and revenue stagnant? If so, it's time to explore the tech tools that can help you stay ahead...
ARLINGTON, Virginia—Knowland reported that Chicago experienced the highest volume of meetings and events, together with an 8.6 year-over-year percent growth. Washington, D.C., and Phoenix were also...
How is A.I. being utilized currently in the restaurant industry? From a front-of-house perspective, the restaurant industry is an early adopter of A.I. Many restaurants have announced initiatives to use A.I. for...
