The senior living industry is in a period of innovation, trying to overcome stale perceptions and attract the next generation of residents. Strategies like data-driven marketing and finance, customer-focused sales...
There have never been more ways for restaurants to capture information about customers. Yet, restaurateurs often struggle to keep pace with marketing trends. Yes, data is more abundant than ever,...
The NLRB has made significant procedural change. | Photo: ShutterstockLabor unions are widely expected to have an easier time of organizing restaurants and other workplaces as the result of a...
Intro The travel and tourism industry represents one of the most important sectors in the economy. It is a highly competitive sector that relies on customer engagement and service that...
Commercial ice machines are an indispensable part of various businesses, including restaurants, hotels, and bars. While many factors contribute to the efficiency and performance of these machines, the quality of...
Roark's 2011 acquisition of Arby's may have set the stage for its run of big fast-food deals. | Photo: Shutterstock.It says something that a company can make a $9.6 billion...
Leaders who prioritize meeting the needs of their subordinates over their own or the organization's are practicing servant leadership theory. Putting people ahead of power is not the usual leadership...
With digital payments becoming more widespread in the lodging industry, the necessity of the safety of guest’s data is of utmost importance. Hotel industry is and has been a target...
Restaurant loyalty programs are nothing new so what can restaurants do to stand out from the competition and better engage with guests to build relationships? Many are trying out subscription...
Yes, Cher is launching a gelato truck in Los Angeles. | Photo courtesy of Cherlato.Wow, Lisa, this has really turned out to be the summer of Girl Power—or perhaps I...
