Hospitality

More than 40% of Jack in the Box locations are in California, which is poised to raise the fast-food wage to $20 an hour next year. | Photo: Shutterstock.Jack in...

The hospitality industry, renowned for its service ethos, is confronting a paradox. Despite the intent to tailor services for each guest, hotel management has fallen into a pattern that inadvertently...

Revenue management refers to strategies and tactics focused on maximizing revenue from every customer through dynamic pricing and capacity allocation. In the dynamic world of the hospitality industry, staying ahead...

The recent wedding boom has finally eased as the industry catches up on two years of pent-up celebrations. After the dust settled, what has changed in the way people celebrate?...

For the second year in a row, sustainability will be a defining factor in hospitality in 2024. Hotels that prioritize sustainable initiatives will bring in more business, both from groups...

There is no single path to success in the restaurant industry. With a passion for service, a keen understanding of people, and genuine support and guidance from industry veterans, an...

Illustration by Marty McCake and Nico HeinsThe Thanksgiving data started coming in as soon as trick-or-treaters collected their last piece of candy. Market research firms, including Restaurant Business sister company...

The most accurate predictions are usually the most malleable. Take the contrasting Covid-era predictions that business travel, or corporate travel, would or would not fully recover. Somehow both predictions were...

The Omni Grove Park Inn DALLAS, Texas—Omni Hotels & Resorts announced new details about its Select Guest Loyalty Program. Representing the first program transformation in a decade, members will be...

The cultural phenomenon of Drinksgiving (or Blackout Wednesday) continues to grow in popularity for the restaurant industry, especially as sales continue to rebound from the pandemic.  Data shows that alcohol...