Retail

Consumers are well aware AI is built into e-commerce and 76% understand AI is being used to help them shop online, with 42% having used a chatbot or virtual assistant...

Assembly New York switched from Quickbooks POS to Shopify POS for a more robust inventory management experience. Assembly New York’s constantly rotating, seasonal inventory is split across the brand’s two...

Sustainability has become a big concern for retailers, and for good reasons. The effects of human activities on the environment are undeniable, and the need to shift toward more sustainable...

In a modern world that prioritizes the accessibility of information through the Internet, it is undoubtedly important for businesses to have a strong online presence and virtual dialogue with their...

Listen to the article 3 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: With YouTuber and TikToker Mackenzie Turner, DressX launched a three-piece...

This Father's Day consumers are all about eating, dining and finding gift items on sale.More than three-quarters, 79%, will celebrate the annual holiday and the top plan involves barbecuing (42%),...

US brands struggled to deliver great customer experiences in 2023, leading Customer Experience Index (CX Index™) scores to drop for an unprecedented second year in a row. While two industries...

Stockouts are what happen when you run out of inventory of a particular item. An out-of-stock can happen anywhere in the supply chain, but it impacts retailers’ shelves and profits...

Heico Souman, Chief Architect at Suitsupply, led an engaging session at Manhattan Associates Momentum in Phoenix in May 2023. He shared how Suitsupply transformed its store operations and customer experience...

As the grocery industry is at a crossroads, with different intersections emerging during a period of ongoing disruption, technology is opening up new avenues for growth. The inaugural GroceryTech event presented by Progressive...