Retail

Listen to the article 1 min This audio is auto-generated. Please let us know if you have feedback. On Friday, Kohl’s announced in a Securities and Exchange Commission filing that...

Nov. 20, 2023One in three companies will replace employees with AI in 2024, with 53% of companies currently using AI, according to a ResumeBuilder.com survey.Respondents included 750 business leaders from...

2024 promises to be another challenging one for the retail sector. From the aftermath of supply chain disruptions to the ongoing impact of the pandemic, brick-and-mortar retailers are facing a...

Showrooming is a trend in shopping behavior where consumers visit stores to touch and feel the products but opt to purchase them online. Webrooming is the opposite. While larger retailers...

The American Customer Satisfaction Index (ACSI) has released the rankings of America’s favorite fast-food chains for 2023. This ranking system developed by the ACSI is unique, focusing on customer experience...

Webinar Date: Tuesday, Dec. 5, 2023, at 11 a.m. ETAs we look ahead to another year in retail, it’s important to separate overhyped buzz terms from key emerging trends and...

Listen to the article 5 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Walmart’s third-quarter global revenue rose to $160.8 billion, up 5.2%...

Image: Adobe Stock.Nov. 16, 2023Booths, a U.K. grocery chain, has decided to replace its self-checkout kiosks with human cashiers in all but two of its 28 stores, bucking a trend...

If you’re like me, you’ve wished you could hit Ctrl-F in real life to find your glasses or keys. Thanks to new tools in retail tech, we’re not too far...

For some retailers, acquiring new customers is easy. The hard part can be delivering on promises—like having enough inventory to sell.  Carry too little inventory and you risk turning away...