Best Customer Service Training Ideas (2024)
Exceptional customer service is often the key to long-term business sustainability. But it’s one thing to commit to quality service and another to provide it consistently. When faced with customers...
Exceptional customer service is often the key to long-term business sustainability. But it’s one thing to commit to quality service and another to provide it consistently. When faced with customers...
Bad news for U.S.-based Apple fans this week — the latest models of the Apple Watch can’t be imported stateside. The Federal Appeals Court denied Apple’s request to temporarily stop...
Unilever Drives Efficiency by Digitizing their Supply Chain3 min read Reading Time: 2 minutes The global CPG giant streamlines their excess inventory and SLOB sales process Company Profile Unilever is...
Finding the perfect fit is hard enough in the physical world, but navigating the virtual space adds another layer of complexity to picking out and purchasing clothes. Amazon is trying...
https://www.youtube.com/watch?v=9W0ioIS1a00 Melody Richard, SVP of Pantry for Walmart, works with her team to ensure that the retailer’s customers have what they need in the pantry to feed their families and...
Listen to the article 9 min This audio is auto-generated. Please let us know if you have feedback. Retailers in need of a turnaround tend to talk about the same...
Jan. 15, 2024When it comes to a SMS marketing campaign retailers may want to focus on one specific day of the week — Monday.Tuesday is also a valuable day, according...
Cash is king in retail. Financial challenges continue to be top of mind for small businesses, with nearly half (48%) saying they feel the pressure of increased operating expenses. If...
Every year, we honor the life and legacy of civil rights leader and Baptist pastor Martin Luther King Jr. on the third Monday of January. Interestingly enough, this year, this...
As a retail shop owner or manager, it's crucial to understand that the success of any training program is not just about the content but also hinges on effective implementation...