Retail

When it comes to consumer adoption of TikTok 31% of U.S. adults are using the social media app, making it the fifth most-popular behind Facebook, YouTube, Instagram and Pinterest, respectively.That's...

Creating opening procedures and closing procedures is a great way to ensure your retail store’s day-to-day operations go smoothly.  By documenting and strictly following an opening and closing checklist you’ll...

Photo by Fré Sonneveld on Unsplash. Customers who have PG&E as their electric service provider may see a temporary decrease in thier electric bill beginning July 1. In a company...

Listen to the article 3 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Skechers supplier Dongguan Oasis Shoes was added to a list...

Shoezone, an omnichannel U.K.-based footwear retailer, is offering free next-day delivery with no minimum purchase for all online orders.Shoppers can also get free next day delivery in-store should their size...

Consumers want to have freedom and control when choosing how to pay for their products. Globally, non-cash transactions are growing 16.6% a year. Based on a 2023 report analyzing 40...

At the Cannes Lions International Festival of Creativity last week, Moderna’s chief brand officer, Kate Cronin, revealed that 83% of the company’s employees use ChatGPT on a daily basis. She...

Listen to the article 2 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Beyond Meat on Thursday unveiled its latest product under its...

Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of his panel at the ICX Summit in...

Trade shows provide the ultimate opportunity for indie makers and smaller brands to cultivate real connections with customers. They’re also a manageable and (relatively) affordable way to showcase your wares...