Retail

The Forrester Wave™: Order Management Systems, Q1 2025, our most recent evaluation of OMS providers, highlighted the evolution of a market that’s reinventing itself as we speak. Our new report,...

Every day I read another 'expert' declaring department stores dead. But here's the truth: the model isn't failing - these brands are failing themselves. If department stores are dying and...

In the fast-paced world of retail, data is the currency that drives success. With real-time insights and dynamic dashboards, retail execution software gives Retail Service Providers (RSPs) the tools they...

Listen to the article 4 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Hims & Hers Health has named former Amazon executive Nader...

RoboticsPhoto courtesy of AmazonMay 7, 2025Amazon has debuted Vulcan, the company's first robot featuring a sense of touch.The robot aims to make Amazon workers' jobs easier and safer while processing...

We’ve just released Forrester’s new report, US Economic Trends And Outlook, Q2 2025. This quarterly report reviews how the US economy is evolving across numerous indicators and sectors. Organizational leaders...

Listen to the article 2 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Rite Aid filed for bankruptcy on Monday, with plans to...

Consumer BehaviorPhoto: Generated by AI. Adobe Stock.May 5, 2025Price is the most influential factor for 62% of consumers and is top priority to Boomers (71%) and Gen X (68%) but...

Listen to the article 4 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Wayfair’s customer base continued to slide in the first quarter,...

OmnichannelPhoto: LinkedInMay 2, 2025Kohls' has terminated CEO Ashley Buchanan "for cause," just after five months in the role and appointed Michael Bender as interim CEO effective immediately.The news, announced yesterday,...