Customer ServicePhoto: Kenishirotie - stock.adobe.comMay 28, 2025The Kroger Co. is aiming to hire 15,000 store associates across a wide range of roles in a quest to enhance the customer experience.The...
From the rise and fall of the COVID-19 pandemic to ballooning inflation and interest rates, difficult economic conditions have forced many small c-store operators to sell to competitors that are...
MarketingPhoto courtesy of Parker's KitchenMay 23, 2025Parker's Kitchen convenience brand is expanding its footprint to the Grand Strand area in South Carolina.The company began with one stores in 1976 in...
I recently attended an event the payments vendor Checkout.com hosted in Abu Dhabi, and I couldn’t resist the urge to share a little bit what I learned about digital commerce...
If you're running a retail operation with hundreds of stores, you're already using AI whether you know it or not. Stock alerts, customer review engines, price recommendation tools - that's...
Dive Brief: The U.S. Small Business Administration is increasing funding opportunities to help small- and mid-sized manufacturers build, expand or enhance their operations. As part of its Made in America...
MarketingPhoto: wolterke - stock.adobe.comMay 22, 2025Lowe's intends to keep its pricing competitive given the newly-enacted tariffs but contends there may be price increases on some items.The news, accounted Wednesday by...
Listen to the article 3 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Birkenstock executives are optimistic in the footwear brand’s ability to...
OmnichannelPhoto: jetcityimage - stock.adobe.comMay 20, 2025The Home Depot isn't going to raise prices because of higher tariffs and avoided doing so by diversifying merchandise sourcing.The news comes on the heels...
You've heard it walking through stores: "Welcome in." A phrase that sounds meaningful but isn't. It's retail's equivalent of a shrug - forgettable and damaging to customer experience. I first...
