Retail

Listen to the article 2 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: TikTok Shop’s Deals for You Days will take place July...

MarketingShopping journeys are becoming increasingly fragmented. Today’s consumers are influenced by multiple and often simultaneous touchpoints. To stay competitive, retailers must adapt and prioritize seamless, omnichannel experiences that engage customers...

Target missed earnings last quarter. Walk into any Target store today and you'll see why: empty shelves staring back at customers who came to buy something specific. If you're a...

Listen to the article 5 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Citing a host of challenges — including the pandemic, supply...

Customer ServicePhoto: WalmartJune 16, 2025Walmart has expanded its ultra-fast drone delivery to Atlanta, Charlotte, Houston, Orlando and Tampa.The leading U.S. retailer has already conducted over 150,000 drone deliveries in the...

Listen to the article 3 min This audio is auto-generated. Please let us know if you have feedback. Peloton Interactive has named Megan Imbres as chief marketing officer effective July...

PaymentsPhoto: Adobe StockJune 13, 2025There is a "significant" disconnect between how retailers perceive their payment experiences and what consumers are actually encountering and the gap in perceptions may be impacting...

You've hired smart people. Some have been with your store for years. They know your products inside and out. So why aren't they closing more sales? Here are the two...

Listen to the article 11 min This audio is auto-generated. Please let us know if you have feedback. When the checkout-free payment provider Grabango shuttered in late 2024, it dealt...

TechnologyPhoto: eugen - stock.adobe.comJune 11, 2025Walmart Canada is deploying smart lockers to support its store associates to better serve customers in its more than 400 stores nationwide.By deploying ARC device...