In-Store Surveys Lie. Mystery Shops Don’t.
Your customer surveys are lying to you. I know that's harsh, but it's true. Those QR codes and website URLs printed on every receipt? The feedback they generate is about...
Your customer surveys are lying to you. I know that's harsh, but it's true. Those QR codes and website URLs printed on every receipt? The feedback they generate is about...
Listen to the article 4 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Unifying its approach to the technology, Walmart launched a new...
MarketingPhoto: Adobe StockJuly 24, 2025Retail loyalty is hitting a crossroad and is at an inflection point as customer expectations are outpacing loyalty program evolution.That's a top finding from a dunnhumby...
Listen to the article 4 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: As Lululemon looks to quadruple its international revenue by 2026,...
Consumer BehaviorPhoto: Generated by AI. Adobe Stock.July 22, 2025Retail sales slowed in June as consumer worries about government policies, such as tariffs and the federal budget, continues.The June sales numbers...
Macy’s store closures were part of the reason for the recent round of retail layoffs, according to a new Challenger, Gray & Christmas analysis published by Fox Business.The report paints...
Your product is dialed in. Your packaging is shelf-ready. Your RangeMe profile is polished—and buyers are starting to take notice. You’re almost retail-ready. But before that exciting “yes” from a...
Listen to the article 5 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: In a Q1 report that highlights its challenges but nevertheless...
MarketingPhoto: Champs SportsJuly 18, 2025Champs Sports, a brand under Foot Locker Inc., debuted a reimagined retail concept focused on enhancing the customer journey via an immersive retail experience.The concept has...
Listen to the article 2 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Digital wearables company DressX announced its first Roblox game, dubbed...