Retail

Last mile delivery services are costly and complicated aspects of retail logistics, but also have the most visible impact on the customer journey and consumer satisfaction. As consumers turn to...

Despite tens of thousands of viral TikTok #CleanTok videos, many retailers still show a psychological barrier toward cleaning or requiring their staff to maintain the cleanliness of their store. Yet...

The degeneration of Generative AI5 min read Reading Time: 3 minutes A python snaking around to chew its own tail. That’s the late nineteenth-century daydream the German chemist August Kekulé...

Under Armour has revealed a new loyalty and rewards program for U.S.- based consumers, enabling further brand engagement while allowing consumers to save on the products they love."We are thrilled to...

Dive Brief: Columbia named Tricia Shumavon president of its prAna brand, the company announced this week. The news came ahead of its Q2 earnings call on Tuesday, where it reported...

Aug. 2, 2023XY Retail, an omnichannel retail solution provider, has named Alberto Riva as chief revenue officer and Daniele Nizzero as director of solution strategy, EMEA.Riva will be responsible for...

Our newly published research, US Online Retail Forecast, 2023 To 2028, shows that both offline and online US sales will reach record levels this year. As we’ve said many times,...

All retailers with physical locations need a point-of-sale (POS) system to accept payments and keep accurate sales records. However, a furniture store with 50 locations will have different needs from...

Managing Product Data: The Need For Product Information Management tools4 min read Reading Time: 3 minutes In today’s fast-paced and ever-changing retail space, a major part of achieving process efficiency...

What will the next chapter look like in retail customer service? Conversational AI has the potential to usher in a new era in CX, cascading from seamless in-store and online...