Retail

Listen to the article 2 min This audio is auto-generated. Please let us know if you have feedback. Brooklinen co-founder Rich Fulop is stepping down as CEO of the DTC...

The plugged-in Gen Z consumer demographic is the most likely to seek tech-enabled self-service solutions compared to other consumers and seem to prioritize the tech over more traditional shopping preferences...

This year marked Amazon’s ninth annual Prime Day — a two-day sales event exclusively for Prime members. In the weeks leading up to the event, Amazon revealed that this Prime...

Employee retention helps ensure high-quality team members stay with your company for years to come. Recruiting, vetting, and onboarding new employees costs your business valuable time and resources. In the...

Defensive selling is a sales approach typically driven by a sales associate's anxiety and the assumption that a customer will only make a purchase if the salesperson is proactive to...

Grocery Shopping: Now with a dash of Data and AI3 min read Reading Time: 2 minutes When Kirk Ball started predicting the future of retail operations at Giant Eagle, Inc,...

In a recent survey commissioned by Walmart, 97% of respondents spend time on administrative or operational tasks each day, limiting their ability to devote that time to the growth and expansion of...

In the fast-paced and competitive landscape of today’s market, emerging brands are constantly seeking ways to gain exposure and propel their growth. One effective avenue for achieving this is through...

Listen to the article 4 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Kitchenware and culinary retailer Sur La Table plans to grow...

ChatGPT, while incredibly powerful, has been shown to have a number of fundamental flaws when put in customer-facing situations.It is a near universal truth the future of customer services lies...