Retail

Listen to the article 3 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: In an attempt to capture more of the comfort and...

Brian Higgins, chief customer experience officer at Verizon, offers insight on Verizon’s CX strategy and what makes for a rewarding, compelling customer experience.Jan. 21, 2025 | by Judy Mottl —...

The bandage category is not an easy one to break into. Scan the first aid aisle of any store and you’ll see a wall of products that are primarily from...

Listen to the article 9 min This audio is auto-generated. Please let us know if you have feedback. As President-elect Donald Trump’s second administration approaches, the reality of how he...

Jan. 17, 2025Two-thirds of American consumers are feeling positive about what 2025 will bring but 54% will be spending cautiously and 74% will be more likely to buy a cheaper...

Listen to the article 4 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Target on Thursday announced three C-suite leadership changes, effective Feb....

Jan. 16, 2025It'Sugar, a specialty candy retailer, has opened a store at the Galleria in Crystal Run in Middletown, New York.The 1,700-square-foot store boasts over 300 'Chews-Your-Mix' candy bins. Guests...

Safe Quality Food (SQF) certification is more than just a badge of compliance—it’s a gateway to building trust with retailers and customers while creating a robust food safety and quality...

Listen to the article 3 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Amazon is ending its Try Before You Buy service this...

Jan. 13, 2025Ulta Beauty has a new CEO, Kecia Steelman, who has taken the reins from Dave Kimbell who retired.Steelman had been the brand's COO before the promotion, according to...