When retailers think about investing in sales training, the first question is usually: Does it actually work? That’s exactly why we regularly survey our clients to understand their experience with...
Search behemoth Google is deepening its relationship with companies like Wise, Affirm and Klarna as it seeks to make a broader payments play. The tech titan said that it will...
HardwarePhoto: SynectAugust 19, 2025There's a digital ambassador, Annie the astronaut, focused on improving customer experience at Orland International Airport (MCO).Annie is an immersive digital experience in play at MCO's West...
Listen to the article 2 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Ingka Group, the largest franchisee of Ikea, on Wednesday named...
AIAI is transforming how multi-location businesses — restaurants, retailers, hotels, etc.— manage their most significant controllable cost: labor. Instead of viewing labor as just an expense, advanced AI-driven solutions are...
A 50% tariff on imported “steel-derivative products” is set to take effect on June 23, according to a notice released by the U.S. Commerce Department. Once the new customs fee...
For decades, city planners told us the same story: pack downtown with office towers, fill them with workers, and retail will thrive. And for a while, it looked like they...
Listen to the article 2 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Saks Fifth Avenue is weaving generative AI into its customer...
TechnologyPhoto: Adobe StockAugust 14, 2025Simple Home Plus, a family-owned furniture retailer, is deploying DispatchTrack's integration technology to boost customer experience from point of sale to delivery.The company had previously implemented...
Large retailers are finally embracing cryptocurrencies as they become a more mainstream method of financial transfers. So much so, even Walmart and Amazon are reportedly exploring options to create their...
