Retail

Listen to the article 3 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Lululemon CEO Calvin McDonald is stepping down at the end...

Customer ServicePhoto: TargetDecember 11, 2025Target has officially opeed its transformed Target SoHo, a concept store located in New York city.The store offers a "play, discovery and style," immersive, expertiential experience,...

We spend a lot of time talking about great experiences, so we polled our esteemed colleagues for their pet peeves. Here’s your guide to make sure you’re adding convenience and...

Listen to the article 3 min This audio is auto-generated. Please let us know if you have feedback. Saks Global is attempting to block former Bergdorf Goodman chief merchant Yumi...

TechnologyThe right digital partner provides more than the best technology — they evoke trust, creativity, and collaboration. Look for a team that listens, adapts and grows with you.Photo: Generated by...

For B2B and B2C companies alike, the holiday season is a stress test for both security and customer trust. A single breach or high-profile outage during peak season doesn’t just...

Your store manager is buried. They're unpacking boxes at 6 AM, fixing the display that nobody else can seem to get right, covering a call-out on the register, and trying...

Having completed its Innovation Summit this past August, Casey’s category managers are now deep in the process of onboarding some of its new finds at select stores. This was the...

Listen to the article 2 min This audio is auto-generated. Please let us know if you have feedback. Dive Brief: Online retailer Quince has partnered with Drinks, an AI-powered SaaS...

Consumer BehaviorPhoto: Generated by AI. Adobe Stock.December 4, 2025More than half of consumers often or always check a retailer or brand's reputation before engaging, and, at the same time, AI-driven...