Franchisees sue I Heart Mac and Cheese
Franchisees are accusing I Heart Mac and Cheese of misleading sales tactics. | Photo by Jonathan Maze.Three franchisees of I Heart Mac and Cheese have filed a lawsuit against their...
Hospitality
Hotel Equities Marks Transformative Year Fueled by Partnerships, Industry Recognition, and Commitment to Exceed Expectations; Shares Outlook for 2025
Atlanta, GA – Hotel owner, operator, and developer, Hotel Equities (HE), reflects on 2024’s achievements driven by partnerships, industry accolades, guest satisfaction, and employee growth initiatives, and shares optimism for...
How Senior Living Communities Are Embracing Active Aging
In recent years, senior living communities have shifted their focus to a holistic model of active aging. This shift recognizes the value of enhancing quality of life by keeping seniors...
American Hotel & Lodging Association
WASHINGTON, DC—The American Hotel & Lodging Association (AHLA) and Cvent today announced a three-year partnership. As AHLA’s latest silver premier partner, Cvent will be the registration technology platform of choice and...
2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part Two | Modern Restaurant Management
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. To read the first part,...
North Carolina’s Supreme Court rules insurers are liable for restaurants’ COVID losses
North Carolina's highest court disagreed with insurers' contentions. | Photo ShutterstockThe Supreme Court of North Carolina has given restaurants a shot at collecting damages from their insurers for losses incurred...
Proactive Hospitality Is Like Overdraft Protection
As a lodging industry training provider, we receive an extraordinarily high number of inquiries for guest service training specific to the topic areas of “handling guest complaints” and “service recovery.”...
U.S. Hotel Results for Week Ending Dec. 7
WASHINGTON, D.C.–The U.S. hotel industry reported positive year-over-year performance comparisons, according to CoStar’s latest data through Dec. 7. CoStar is a leading provider of online real estate marketplaces, information, and...
Hitting the Human Impact in Your Value-Based Storytelling | Modern Restaurant Management
‘Tis the holiday season and brands have begun to wrap their strategic initiatives with a bow. As the end of year approaches, so does the time to let your unique...
Portillo’s COO, Luna Grill’s CMO and more executive shifts
Staff illustrationHere are the latest leadership changes in the restaurant industry: Tony Darden, Portillo's | All photos courtesy of the brandsTony Darden has moved to Portillo’s as chief operating officer. Darden...
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