Hospitality

Your table turnover rate is an important factor in understanding how your restaurant works. But improving it without compromising the guest experience can be challenging. How do you find the...

The bankruptcy affects TGI Fridays' 39 company-operated locations. | Photo: ShutterstockTGI Fridays filed for Chapter 11 bankruptcy on Saturday, blaming fallout from COVID-19 and its capital structure for its financial...

Since the dawn of leisure travel, people have journeyed in search of new experiences. They long to meet friendly locals, eat new foods, stroll through unfamiliar landscapes, and witness (or...

Introduction As digital and in-person guest interactions continue to blend, the concept of an omnichannel experience has become increasingly important in the hospitality industry. Guests today expect a seamless, personalized...

The hospitality industry offers a dynamic and diverse range of career opportunities. However, with this variety comes significant competition. Popular roles often attract hundreds of applicants, many with similar qualifications...

According to the Q3 2024 U.S. Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), the total U.S. pipeline stood at 6,211 projects/722,821 rooms, up 9 percent by projects and...

McDonald’s Quarter Pounders were temporarily removed from the menu across 13 states due to E. coli contamination, likely from onions used on the burgers. This widespread foodborne illness outbreak has killed at least one...

Your reservation system is a goldmine of information just waiting to be tapped. Every time a guest books a table, you’re collecting data that can help you create a more...

Applebee's has struggled with sales and traffic declines. | Photo: ShutterstockAn Applebee’s franchisee has closed eight restaurants in the Kansas City area, leaving two locations still operating in the casual-dining...

This Halloween, 10 Ways to Scare Your Competition and Steal Their Customers — Photo by Shepard Presentations, LLC. Halloween brings up images of spooky costumes and haunted houses. So, here’s...