TGI Fridays lost control of management functions related to its franchise business. | Photo: Shutterstock.TGI Fridays has lost control of many of the company’s management functions after the trustee overseeing...
Avalara, Inc., a leading provider of tax compliance automation software for businesses of all sizes, today announced the findings of a recent survey that sheds light on the preferences and...
Introduction In today’s digital age, the hospitality industry faces unique challenges in balancing guest convenience with data security. As hotels adopt more sophisticated technology solutions, the need for robust cybersecurity...
TYSONS, Virginia—Cvent announced that it has acquired Splash, an event marketing technology company. Splash’s platform allows marketers to create on-brand, measurable, and repeatable event programs that drive pipeline and sales....
More people are sober curious so what should restaurants do to meet this customer desire? According to a 2024 report from NCSolutions, 41 percent of Americans are trying to drink less alcohol – a trend...
Staff illustrationRob Conti, First WatchThe First Watch daytime-dining chain has promoted Rob Conti to chief information officer, with his duties expanded to include oversight of technology-based strategic issues as well as the...
Staying ahead of guest expectations and operational challenges is not just an option—it’s a fundamental necessity. The Property Management System (PMS) is crucial in achieving this. A modern, next-generation PMS...
Introduction In this competitive hospitality landscape, providing an exceptional guest experience is no longer optional—it’s essential. The key to standing out? Personalization. By tailoring each touchpoint of the guest journey,...
In the fast-paced and customer-centric world of hospitality, technical expertise is essential, but it’s the soft skills that often make the difference between a good employee and a great one....
BRUSSELS—Radisson Hotel Group continued to deliver on its growth plan during the first half of 2024, welcoming over 130 new signings and openings across EMEA and APAC. This includes the...
