Hospitality

Insomnia Cookies is being sold to two private equity groups. | Photo: ShutterstockKrispy Kreme has sold a majority stake in Insomnia Cookies to a pair of private-equity groups in a...

McLean, VA – Following 30 years of executive leadership for the Hospitality Sales and Marketing Association International (HSMAI) Americas, HSMAI Foundation and HSMAI Global, the organization is announcing the retirement...

Introduction Nowadays hotels are increasingly reliant on technology to manage guest information and provide personalized experiences. However, this reliance also makes them vulnerable to cyber threats. Implementing robust technological solutions...

When it comes to hoteliers adopting e-tipping, 2023 saw “lots of potential energy, but very little kinetic energy,” as Russ Lemmer, CEO of Austin, Texas-based fintech...

Google’s I/O Conference on May 14th proves they’re taking generative AI seriously. In addition to the introduction of Gemini this year, they’ve also developed a range of AI features that...

The saga has been underway since 2014. | Photo: ShutterstockFederal labor regulators have dropped their 10-year effort to routinely hold franchisors responsible for the employment policies and practices of franchisees....

The hospitality industry, particularly the resort sector, is on the cusp of significant transformations. Over the next decade, technological advancements, changing consumer preferences, and a heightened focus on sustainability will...

Introduction In today’s competitive hospitality industry, delivering an exceptional guest experience is paramount. One of the most effective ways to achieve this is by integrating cutting-edge technology into hotel guest...

In an era marked by inflation and supply chain disruptions, restaurants face the formidable challenge of maintaining profit margins while food costs soar. The confluence of these economic pressures demands...

LODGING Editor-in-Chief Dennis Nessler and a trio of hotel executives discuss the increasing role of data in the procurement process and its overall impact. The group also addressed ongoing trends and current conditions within the lodging industry procurement landscape, and offered their projections for the future. Fill...