Staff illustrationRob Conti, First WatchThe First Watch daytime-dining chain has promoted Rob Conti to chief information officer, with his duties expanded to include oversight of technology-based strategic issues as well as the...
Staying ahead of guest expectations and operational challenges is not just an option—it’s a fundamental necessity. The Property Management System (PMS) is crucial in achieving this. A modern, next-generation PMS...
Introduction In this competitive hospitality landscape, providing an exceptional guest experience is no longer optional—it’s essential. The key to standing out? Personalization. By tailoring each touchpoint of the guest journey,...
In the fast-paced and customer-centric world of hospitality, technical expertise is essential, but it’s the soft skills that often make the difference between a good employee and a great one....
BRUSSELS—Radisson Hotel Group continued to deliver on its growth plan during the first half of 2024, welcoming over 130 new signings and openings across EMEA and APAC. This includes the...
Operating a restaurant is more than managing a business; it’s about building a vibrant community and fostering a sense of family where every day brings fresh challenges and opportunities. As...
Running a successful restaurant involves more than just serving great food. It requires a keen understanding of your finances, particularly your profit margins. After all, profit is how much your...
Student athletes will get one free Chipotle entree per week during their season. | Photo courtesy of Chipotle.Student athletes at The Ohio State University are likely to eat well this...
MUMBAI - Indian Hotels Company Limited (IHCL), India’s largest hospitality company, today announces an addition to its brandscape with the launch of Gateway, a full-service upscale hotel offering. Expanding IHCL’s brandscape,...
Introduction The hospitality industry is constantly evolving, driven by the need to meet ever-changing guest expectations. With technological advancements, hotels now have the tools to offer more personalized and engaging...
