Hospitality

Photo Credit: Costa Coffee In today’s hospitality landscape, every detail shapes the guest experience—from the softness of the linens to the quality of the coffee. While hotels often focus on...

The restaurant industry's competitive landscape for mealtime dollars is changing fast, and it's no longer brand against brand. Increasingly, grocery and convenience stores are stealing share by offering quick, affordable,...

Building strong relationships with your guests doesn’t happen overnight—but it’s easier than you might think. Taking small, thoughtful steps to make guests feel valued can help turn casual visitors into...

Portillo's is among the many restaurants capitalizing on the selection of the first American-born pope. | Photo courtesy: Portillo's. The world on Thursday got its first American-born pope in Pope...

CBRE reduces 2025 GDP growth outlook to 1.4% from 2.4%. Following a 0.3% Q1 2025 GDP decline, CBRE cut its 2025 GDP outlook by 100bps and reduced its 2026 growth...

IHG Hotels & Resorts reported its first-quarter 2025 trading update. Highlights include: Q1 global RevPAR was up 3.3 percent, with Americas up 3.5 percent, EMEAA up 5.0 percent, and Greater...

Imagine turning your restaurant's patio into a profit powerhouse this summer, even amidst rising costs and inflationary concerns. Discover how handheld POS devices and QR code ordering are transforming outdoor spaces...

The restaurant industry is known for its high stakes, long hours, and relentless pressure. But behind the late nights and full houses are real people navigating complex challenges both on...

Same-store sales are up 5% in the current quarter. | Photo: ShutterstockTexas Roadhouse had a good January and a not-so-good February. But it hasn’t looked back since.Same-store sales at the...

UNIVERSITY PARK, Pa. — The hospitality industry can leverage the gender characteristics of service robots to influence customers’ decisions, according to new research from a team in the Penn State...