When hiring restaurant managers, qualities like organization skills, experience and leadership are always at top of mind. However, many traits exist that often go overlooked in the hiring process impacting...
Getting honest feedback from guests can be tricky, especially when it’s via a survey. Ask too many questions, and they’ll likely tune out. Ask the wrong ones, and you’ll miss...
The water-damage season is fast approaching for restaurants. | Photo: ShutterstockA particularly brutal hurricane season for restaurants will officially end next month—just in time for operators to shift their worries...
Japanese Style Onsen Ryokan — Photo by Hoshino Resorts Hoshino Resorts, a renowned Japanese hospitality brand celebrating its 110th anniversary, is thrilled to announce its first new build project in...
Introduction The hospitality industry is evolving rapidly, with technology playing a significant role in transforming guest services. Among the many innovations, chatbots have emerged as a valuable tool for hotels...
There are many differences in the operation of a country club community compared to those of a homeowners association. Choosing where to live can significantly impact your lifestyle. Understanding the...
Social engineering, AI advancements, and new tech streaming devices are among the top hospitality trends that have made hotels more susceptible than ever to cyberattacks, according to industry insiders. Nevertheless,...
In the heart of every restaurant’s bustling kitchen lies an unexpected treasure: used cooking oil. Every crunchy french fry, mozzarella stick, and piece of crispy chicken generates cooking oil. But this oil’s...
Even talented staff can struggle to handle the daily demands of overseeing a busy restaurant without proper guidance. That’s why having a solid restaurant management training program is so important...
Users will be able to share the lists they create. | Photo: ShutterstockFoodies can now create lists of their favorite restaurants on Uber Eats and share them in the app. The...
