Hospitality

ChatGPT can generate new and unique fortunes. / Photo illustration: Nico Heins/ShutterstockChatGPT, the AI chatbot that has been called the biggest tech innovation since the iPhone, is now writing the...

By Donte P. Johnson and Jason BassDonte P. Johnson is General Manager, and Jason Bass is Director of Culture and Impact at Revival Baltimore (a JDV by Hyatt hotel) The...

A night auditor – the common name for an employee who works the front desk overnight – plays a crucial role in ensuring the smooth operation of a hotel. Today,...

The recent release of ChatGPT, a highly capable and intuitive chatbot, has created a new buzz around artificial intelligence. While the senior living industry is not known for its high...

The U.S. hotel industry has made many strides since the beginning of the COVID-19 pandemic, and 2023 has been off to a strong start. At the beginning of the year,...

Regular events are one of the best ways to boost your pharmaceutical brand. Whether you’re hosting a training, conference, product launch, board meeting, peer dinner, or investigator meeting, high-quality pharmaceutical...

Customers can be stopped in their tracks by negative reviews, keeping your business from growing the way it should. By strategizing to avoid these harmful negative reviews, you can see...

The “4 Ps of marketing” may sound like blah business jargon to restaurant types, but these four principles—product, price, place, and promotion—can magnetize new guests and keep regulars coming back....

This episode of Restaurant Rewind is brought to you by Tock.Pop quiz time!Regardless of a restaurant’s design, menu or pricing, its guests will be provided with an amenity that started...

by Sloan DeanCEO, Remington HotelsSloan joined Remington in 2018 and was with its parent company Ashford for 5 years prior. Before that, Sloan held several senior positions with Interstate Hotels,...