Hospitality

There’s that word again: omnichannel. The word omnichannel has been buzzing since 2010, but at its core it’s all about guests. A restaurant omnichannel strategy puts the customer at the...

Loyalty programs gain popularity every year, but there’s nothing new about the practice of rewarding customers for their business. In fact, loyalty programs date back to at least the Great...

Taco Bell believes it can add another 6,000 units in the U.S. | Photo: Shutterstock.Taco Bell wants to get bigger in the U.S. And it has a goal: McDonald’s.The Mexican...

Kalibri Labs, an innovative data science leader in hotel performance analytics and benchmarking, has released a groundbreaking initiative, which will be supported by multiple industry associations, that will revolutionize the...

In a recent survey of senior housing operators, ninety percent of respondents reported current staffing shortages! Yes, attracting new talent is key to staying staffed. However, senior living communities should...

ATLANTA – During HITEC 2023, Shiji announced a partnership with IPORT, a manufacturer known for enhancing the usability of iPads and iPhones, to introduce an all-in-one software solution for hotel...

Everyone knows to be careful during the winter months when there’s snow or ice on the ground. What people often neglect to consider is that hazards still exist in the...

Kevin Moran, Johnny Tellez and Tana Davila. | Photos courtesy of Blaze Pizza and Dutch Bros. Blaze Pizza has added two new executives to its C Suite. This week, the...

Holiday Inn Resort Pattaya — Photo by IHG IHG Hotels & Resorts, one of the world's leading hospitality companies, today announces the signing of Holiday Inn Resort Pattaya in partnership...

Columbus, Ohio–George Limbert, president of Red Roof, has submitted his resignation effective July 12, 2023. He has accepted an executive position to pursue other interests outside the hospitality industry. Red...