Hospitality

Subway says its same-store sales have increased 10 straight quarters. | Photo courtesy of Subway.Subway’s sales continue to grow coming out of the pandemic. The Miami-based sandwich giant on Tuesday...

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When our KTN team onboards clients for either traditional mystery shopping or for call scoring of actual recordings (as captured in our clients’ various cloud-based platforms), part of our process...

Jean-Georges Director of Restaurants Vincenzo Decaria was raised in Crotone, Italy surrounded by hotels and restaurants. While studying for a law degree, he worked nights at restaurants and bars. He then started working...

Paul Tuscano, Irene Chang Britt and Jeff Hindman. | Photos courtesy of KFC, First Watch and Paytronix. Last week, KFC appointed Paul Tuscano to the role of chief digital officer....

This episode is sponsored by MDO and their new report, Data-driven Strategies to Move Beyond Rooms Revenue. We might be entering the golden era of hotel operations, but that doesn’t...

IRIS, a global provider of digital F&B and guest experience platforms, is delighted to launch their latest eBook, ‘How to market your online F&B ordering platform for maximum success’. In...

As the digital entertainment journey continues to evolve within the hospitality space, hoteliers are faced with more complex decisions than ever before about exactly how to...

In this  episode of "The Main Course,"  Johnny Tellez, VP of International Operations and Training at Focus Brands International, discusses how the customer experience has changed during the pandemic, the role technology has played...

Wawa will be serving pizza chainwide by the end of the month. | Photo: ShutterstockConvenience stores are generally thought of as places to fill up your gas tank and grab...