How is Your Private Club’s Racquet Game?
When many people think of sports in private clubs, they might only picture tennis and golf. Yes, club leaders tend to focus on these more scenic and higher revenue-producing sports,...
Hospitality
Turning Data Into Compelling Stories
Hotel revenue managers face increasing expectations to drive outcomes through true data-based decision-making. The pandemic supercharged these expectations. Influencing outcomes requires process and intent beyond collecting data and making observations....
Talking Nomadic Living, Attendee Education, and Kindness with Ashley Lawson
Ashley Lawson is a big name in the travel meetings and incentives industry. Recently featured on the SITE Global and IMEX Instagram accounts, she’s also been featured closer to home....
Maximizing Restaurant Profits by Routing Out Hidden Financial Risks: A Technology-Based Approach | Modern Restaurant Management
Anyone who has spilled water on a laptop understands the relief of discovering that the machine works when it’s dry again. But anxiety about the incident still lingers. After all,...
How restaurants can start a non-alcoholic beverage program
Fancy non-alcoholic drinks are trending. The latest generation of mocktails and other non-alcoholic drinks have come a long way from the virgin pina coladas and sour N/A beers of the...
Raising Cane’s rewards its 10 top GMs with a surprise Hawaii trip
The 10 GMs are headed to Hawaii. / Photo courtesy of Raising Cane's.Raising Cane’s surprised its 10 top-performing general managers Wednesday by presenting each with the unexpected bonus of an...
Hotel amenities that don’t cost much (but make a big impact)
Hotel amenities play a big role in delighting guests and creating happiness. I’ve experienced this first-hand staying at the Gaige House in Sonoma, California, the past few days. The hospitality...
Digital Disruptions vs. Digital Transformation and What it means for the Future of Hotels
Digital disruption represents a transformation that is caused by emerging digital technologies and business models. These innovative new technologies and models can impact the value of existing products and services...
Advanced Hospitality Technologies – Blog
In our latest “Influencer in the spotlight” segment, we are joined by one of hospitality’s finest professional. Safet Dokara, Director of Operations at Valencia Hotel Group, discusses his professional insights,...
Ditch the Annual Employee Review – Do This Instead
Every year, thousands of restaurants and hotels gear up for weeks of stuffy, time-consuming, and stressful annual employee performance reviews. Countless studies have proven yearly reviews are ineffective in motivating...
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