Moving into the next phase of its evolution following last year’s merger with Marshall Hotels & Resorts, TPG Hotels & Resorts recently tapped industry veteran Ben Perelmuter to oversee day-to-day...
Business owners must know the risks and potential pitfalls involved in setting up a new restaurant so their investment is protected. They have to adhere to a set of common guidelines to...
Restaurant complaints are unavoidable in the hospitality industry. It’s just a fact of life. But how you handle complaints from restaurant customers determines whether a problem results in a happy...
Jan Barnett, Rock N Roll Sushi / Photo courtesy of Rock N Roll SushiRock N Roll Sushi has named Jan Barnett to the role of CMO. Barnett was previously CMO...
by Josiah MackenzieFounder & Publisher, HotelOperations.comAfter getting his start in hospitality working at the front desk of a small property on the California coast, Josiah held leadership roles at companies...
The buzzword "Metaverse" has become viral globally when Facebook announced its new name "Meta" in late 2021. It is predicted that in the next few decades, the metaverse is the...
written by Leigh Ann TeubertVice President – Horizon Hospitality When a guest walks into your operation and sees the same reliable people, it increases their comfort and confidence that they...
LODGING was LIVE at the 2023 NYU International Hospitality Industry Investment Conference. Find our show coverage here. In an exclusive interview with LODGING at the 45th Annual NYU International Hospitality Industry Investment Conference, President and CEO...
The events industry is a melting pot of talent and diverse backgrounds, with event professionals bringing rich experiences and unique perspectives to the field. It’s not uncommon to find professionals...
According to the Centers for Disease Control and Prevention (CDC), an estimated 48 million Americans get sick each year from a foodborne illness. Of those, 128,000 are hospitalized and 3,000 die....
