Hospitality

According to Amadeus, traveler expectations have changed over the past four years, and the hospitality industry of 2023 is not that of 2019. These expectations are catalysts for change as...

The restaurant industry has changed significantly in recent years, not least due to the impact of the COVID-19 pandemic. Globally, restaurants saw a notable shift in customer expectations and behavior...

A small restaurant business plan is the roadmap you use to open a successful spot. As a first step to creating yours, ask your friends and colleagues to share restaurant...

Cecilia.ai is an AI bartender that will quickly make drinks while providing some "witty" banter. / Photo by Jonathan Maze.Two days through the restaurant industry’s biggest gathering, the National Restaurant...

Aiden By Best Western South Reno — Photo by BWH Hotels BWHSM Hotels today announced the opening of its newest Aiden hotel in Reno, Nevada offering guests a chic, boutique...

With interest rates not expected to decline until mid- to late 2024, hoteliers are still navigating market conditions that are characterized by a higher debt-cost reality, fewer active lenders, and...

As extreme weather and climate change continue to make headlines, restaurant owners are recognizing the impact their commercial kitchens have on the environment, with their enormous quantities of waste and...

Hospitality trends are constantly shifting, and there’s only so much a restaurant owner can do to predict what’s coming next. No one would have guessed that so many people would...

Dwaine Stoneroad. | Photo by Mic smithWhen an unfamiliar car took the spot where Dwaine Stoneroad usually parks his vehicle outside the O’Charley’s he manages in Charleston, S.C., customers acted...

The Canadian gaming industry thrives as one of the most dynamic sectors in the world. Each year, industry professionals, experts, and enthusiasts come together at the Canadian Gaming Summit (CGS)—the country’s...