In this digital era, Customer Relationship Management (CRM) systems are becoming increasingly important for hotels to manage their guest data, their communications and especially to enhance the guest experience with...
While managing a hotel has never been an easy task, with the technologies available today it is much less daunting. New technological products offer a solution for almost every problem...
After California’s aggressive Fast-Food Accountability and Standards Recovery Act (FAST Act) passed in 2022, then repealed days later, the restaurant industry has been watching the state nervously. In the wake...
IoT has become an indispensable tech solution for the restaurant industry. Integrating IoT devices and connectivity drives efficiency, enhances food safety, mitigates risks, increases transparency, reduces waste, and provides many...
Photo illustration by Nico HeinsThe unprecedented increase was the result of what California Gov. Gavin Newsom himself called “sausage-making,” a fit of politics that began more than a decade ago. Here,...
Opened today, Kimpton Hotel Theta, managed by Highgate, is a reimagined 364-room lifestyle hotel that was completely redesigned to blend its modernism roots with high design that evokes a sense...
In this episode of The Main Course, hosted by MRM Executive Editor Barbara Castiglia examines music and its impact on the dining experience with guest Ross Honey, President and CEO at TouchTunes. The pair discuss:...
Illustration by Marty McCakeVipin Jain remembers the days when vending machine options were rather limited. Hungry diners could maybe find a bag of chips, can of soda or granola bar,...
Aimbridge EMEA, a division of global management leader Aimbridge Hospitality, has been appointed by Santa Maria Group to manage its independent, 402-key Grand Luxor Hotel & Village resort on the...
Food waste is recognized as an endemic challenge around the world. According to Feeding America, nearly 40 percent of all food in the U.S. is wasted each year, about 119 billion pounds,...
