Birdie's offers fine-dining quality with a counter service model.|All photos by Mackenzie Smith Kelley.The idea of taking a real vacation is problematic in the restaurant industry.Though paid vacation is increasingly...
Crescent Hotels & Resorts, the award-winning operator of over 120 properties, announced the addition of the Ivey Spencer Leadership Centre in London, ON, and the I vey Donald K. Johnson...
BETHESDA, Maryland—Curator Hotel & Resort Collection announced that it has surpassed 100 member hotels and resorts. The milestone comes two years after the company’s launch. “We are thrilled to have...
One of Merriam-Webster’s definitions for orchestration is “to arrange or combine so as to achieve a desired or maximum effect.” Simple concept yet much harder to pull off for today’s...
Restaurant branding is more than a clever logo and a slick website. A strong brand tells people who you are, what’s important to you, and what they can expect from...
Subway's recent agreements are reversing a five-year decline in international unit count. | Photo: Shutterstock.For all of Subway’s challenges domestically over the past decade, one under-the-radar problem has been its...
The Global Business Travel Association (GBTA), the world’s premier business travel and meetings trade organization, continues to increase its commitment to global business travel with the establishment of a new...
HENDERSONVILLE, Tennessee—U.S. hotel performance remained mostly flat from the previous week, and year-over-year comparisons remained mixed, according to STR’s latest data through June 24, 2023. U.S. Hotel Performance June 18-24,...
There’s that word again: omnichannel. The word omnichannel has been buzzing since 2010, but at its core it’s all about guests. A restaurant omnichannel strategy puts the customer at the...
Loyalty programs gain popularity every year, but there’s nothing new about the practice of rewarding customers for their business. In fact, loyalty programs date back to at least the Great...
