In the demanding world of the restaurant industry, success is not solely reliant on exceptional food and service. Behind the scenes, strategic decisions greatly impact a restaurant's bottom line, and...
Is Sardar Biglari targeting El Pollo Loco? | Photo: Shutterstock.Sardar Biglari is not done with the restaurant business.The investor, whose Biglari Holdings owns Steak n Shake and remains a substantial...
ARLINGTON, Va. - Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, and Amadeus, a global leader in hospitality technology, today present the metrics from the...
Travel demand is surging, yet hotels are handling more dissatisfied guests than ever before. What’s causing the trend? The biggest complaints are not about quality of service or cleanliness (in...
Barring any new global emergencies like the pandemic that caused the demise of restaurant dining, the past few months have seen it return back to life in a tempered manner....
Chick-fil-A's four-lane drive-thru features a kitchen on the second story. | Photos courtesy of Chick-fil-A.Chick-fil-A’s next Atlanta-area restaurant may be one of its most innovative.The chicken-sandwich chain plans to open...
A travel tech debate recently went mainstream on USA Today: if AI and self-service are taking over travel, will everything become a D-I-Y experience? The impact of automation and self-service...
Restaurant operators are always looking for new tools, promotion channels, and advertising options, but they might not be quite sure what they need to say to tempt a potential guest....
Top 500 ArchiveThe 500 largest restaurant chains in the U.S. continued to grow at a healthy pace in 2022. Total sales rose 8.2%, according to the Technomic Top 500 Chain...
What do people think about working in hotels today? How do they view a career in hospitality? To answer these questions, Benchmark Research Partners recently conducted the Hotel Career Views...
