Hospitality

Bloomin' will open 15 to 18 new Outbacks this year. | Photo: ShutterstockThe parent of Outback Steakhouse and other casual brands is closing 41 underperforming restaurants but plans to offset...

Hotel technology specialist SHR Group is proud to announce the launch of a Digital Marketing Academy specifically designed for the esteemed Future Leaders Programme run by Co-operation Ireland. Co-operation Ireland’s...

About three years ago, Oracle Hospitality acquired Nor1 to deliver an AI (artificial intelligence) solution for real-time pricing and inventory management—specifically to create ancillary offers to guests—and embedded that tool...

The restaurant industry has recognized the need for innovative packaging solutions to meet growing consumer demand and contribute towards sustainability targets.  Traditional restaurant packaging has a significant negative impact on...

While traditionally associated with fine dining, the prix fixe (pronounced “pre-feks”) menu has transcended its high-end roots, becoming a popular culinary trend. When curated with care and promoted effectively, this...

Labor groups want three seats on the Starbucks board. | Photo: Shutterstock.Starbucks has battled labor activists on multiple fronts over the past few years: At its coffee shops, in numerous...

Urban Rest North Sydney — Photo by Urban Rest Urban Rest North Sydney — Photo by Urban Rest Urban Rest North Sydney — Photo by Urban Rest Urban Rest North...

Introduction The hospitality industry thrives on the human connection and customer experience. However, technology plays an increasingly crucial role in enhancing convenience, personalization, automation and more for hotel guests and...

Aptech recently appointed Jill Wilder as company president. Wilder previously served as vice president, and in this role, she will take the helm of the company and aims to tap...

A study challenging the long-standing mantra “the customer is always right" determined that in order to better support employee mental health, restaurant operators should have clear policies stating that customers' uncivil behavior will not be tolerated. “For decades, a...